Pulse Topology: Frequently Asked Questions


Dates: October 2 to 31, 2021

Location: Under the Gardiner at Exhibition Place. Tours start at the west end of The Bentway site (250 Fort York Blvd.) at Strachan Gate.


  • Monday: Closed
  • Tuesday-Friday: 5:00 PM – 10:00 PM
  • Saturday-Sunday: 12:00 PM – 10:00 PM

URL: thebentway.ca/pulseTO

Where do I go when I arrive at The Bentway?

The tour will begin at Strachan Gate, located at the West end of the site. There will be signs pointing you in the right direction.

Is there parking at The Bentway?

Paid parking is available nearby at Fort York Visitor Centre parking lot and 800 Fleet St.

What will the experience be like? How long will it take?

Once you get to The Bentway you will check in with our event staff. After all attendees have checked in you will be led on a tour, taking you from our site along a new connection under the Gardiner to Exhibition Place grounds. From there you will be led to the Exhibition Place storage cubicles and the piece itself. The entire tour will take anywhere from 30-45 minutes.

How do I get tickets?

Tickets must be booked in advance by going to this link: thebentway.ca/pulsetickets.

Booking for October 2-16 will be available Tuesday, September 14. 
Booking for October 17-31 will be available Tuesday, October 5.

How much does it cost?

Tickets are pay-what-you-can with a suggested contribution of $5 and no minimum fee.

Can you help me register?

If you require assistance booking your experience for any reason, please contact us at 416-304-0222 or [email protected]


What is Pulse Topology?

Pulse topology is an interactive media installation by Mexican-Canadian artist Rafael Lozano-Hemmer. An array of 3,000 lights will create a landscape of upside-down mountains and valleys suspended from the interior of the Exhibition Place storage “cubicles”  and, using touchless biometric technology, will react in real-time to the pulse of visitors’ heartbeats. The artwork will change and evolve with every visit, offering a unique sensory experience.

Who is Rafael Lozano-Hemmer?

Rafael Lozano-Hemmer is a media artist who resides in Montreal and works at the intersection of architecture and performance art. As audiences interact with his work, their participation is recorded and added to a collection that plays back in real-time, creating a collective portrait of a community.

How do I interact with the piece?

For the first time in his Pulse Series, Lozano-Hemmer has integrated touchless remote photoplethysmography (PPG) technology that uses computer vision algorithms to optically detect heartbeats. Visualizing our collective heartbeats through light. In order to add your heartbeat, all you have to do is stand under one of these sensors (there are 3 indicated by a sticker on the floor).

Is this installation recording my personal data?

Your pulse is only recorded for a short duration. Lozano-Hemmer’s more recent works are concerned with the relationship between biometric technologies, public or private control, and identification systems. The use of fingerprinting, for example, dates back to 1891 when it was developed by Juan Vucetich for the Argentinian police. Today, billions of fingerprint scanners secure access to our phones and our countries. At a time when we are seeing ethnic nationalisms on the rise, dividing people along simplistic categorizations, the artist sees it as critical to misuse these mechanisms of control to create connective, anonymous landscapes of belonging.

Has the artist ever done anything like this before?

Yes, Pulse Topology is actually building off the artist’s existing body of work called “The Pulse Series,” including Pulse Room, Pulse Spiral, and Pulse Front (which was exhibited in Toronto in 2007), all of which explore human connection through the pulse. Pulse Topology is the culmination of this series that have been presented around the World, including the Venice Biennale, the Hirshhorn Museum in Washington DC, MONA Museum in Australia, the Musée d’art contemporain de Montréal and MUAC Museum in Mexico City.

Is there anything else I should know?

Please note that those with photosensitive epilepsy may be affected by pulsating lights. The experience takes place in dim lighting.


What health and safety protocols will be in place?

Mandatory face coverings, physical distancing, and limited group sizes.

Do I need to be vaccinated to come to Pulse Topology?

Attendees of Pulse Topology, aged 12 years or older before the end of 2021, will need to be fully vaccinated (two doses plus 14 days) and provide their proof of vaccination along with photo ID, unless deemed exempt for medical or religious reasons.

What do I need to bring with me?

Vaccinated Individuals

  • A piece of government-issued photo ID; PLUS
  • A print, photocopy, or mobile download of your proof of immunization

Medical Exemption

  • A piece of government issued photo ID; PLUS
  • A COVID-19 test rapid antigen and/or PCR test result taken within 48 hours of the event start time (The test must be administered by a third party (e.g. not a home test or a self-test); PLUS
  • a written medical certificate from a physician or nurse practitioner.

(Please note: The test must be administered by a third party [e.g. not a home test or a self-test])

Where do I get my proof of immunization?

Individuals can provide proof of immunization by downloading or printing their vaccine receipt from the provincial booking portal, or by calling the Provincial Vaccine Booking Line at 1-833-943-3900.

What vaccines are classified as valid full vaccinations?

Please find the approved list of vaccines here.

What are the valid exemptions?

Medical exemptions will require a written medical certificate from a physician or nurse practitioner advising that the physician/nurse practitioner has an independent and objective opinion that the individual is advised not to get the COVID 19 vaccination due to a medical contraindication. The medical certificate must also set out the effective time period for the medical exemption.

If am over the age of 12, do not have a vaccine or a medical exemption, am able to attend the event?


Who will check vaccination status or negative covid-19 diagnostic test at the entry?

At entry, Event Staff will validate your proof of immunizations, OR your proof of medical exemption and negative COVID-19 diagnostic test results.

As a ticket purchaser, am I certifying all individuals in my party attending the event will meet the requirements specified?

Yes, as ticket purchaser, you certify that all members of your party will follow the requirements specified here.

If a member of our group is under 12 years of age and is ineligible for vaccination, can they still attend?


Will proof of my vaccination status be kept on file?

No, this information will not be collected or stored in any way.

Will I have to wear a mask?

Yes, all attendees – regardless of vaccination status — will be required to wear a mask once entering the event.

Will the event staff follow the same health and safety protocols?

Yes, all event staff, artists and vendors will follow the same health and safety protocols.

What do I do if I am exposed to COVID-19 or experiencing COVID-like symptoms?

If you are unable to attend the event for health-related reasons we encourage you to cancel your ticket so we can make the limited spot to another attendee. You will not be allowed into the event if you are experiencing any symptoms of COVID-19.


Is Pulse Topology accessible?

Yes. The Bentway is committed to ensuring our art and public programs are accessible to all. Pulse Topology is wheelchair accessible; however motorized mobility devices cannot be used on the access ramp due to the width of the path. Please inquire if you’re unsure whether this applies to you and we will do our best to accommodate you. If you require accommodations, please contact us via e-mail ([email protected]) or via phone (416-304-0222).

What accessible features do you offer?

  • Step-free access throughout.
  • Service animals are welcome.
  • If you require Wheel-Trans drop off, please use 100 Garrison Road entrance and have the vehicle stop under the Gardiner before Garrison Commons.
  • Accessible parking at 250 Fort York Blvd.
  • Rest areas are provided within event space(s).

Large format printed materials available upon request.
Accessible portable washrooms will be available.